Services

As a former business owner and dental team member, Roz knows it is important for clients to have confidence and trust in the practice advisor that will be working with them and their team. Since her early years of working with the public, she has over 30 years of experience in all aspects of customer service, relationship building as well as all aspects of dentistry and is a recognized leader in practice advising and innovation. Roz is a diversified practice advisor. In other words, she provides services to dental practices across the spectrum… from the million dollars, multi-doctor office to the small family practice…from general dentists to specialists…from the fee for service office to the managed care practice…from the solo practitioners to the multiple location group practices.

“I have given the practices that you referred to us a call and they all are raving about you...that is so great! Every office I spoke with highly recommended you and thought you could be a great help to us...as you were to them”.

Jill Durand, Financial Coordinator Lon McRae DDS Meridan ID

Through the years, Roz Fulmer has set herself apart from the competitors by providing customized practice advising services. First and foremost, her recommendations and your plan of action are tailored specifically for your practice. They are not presented using a generic, cookie cutter approach. She takes the time to listen carefully to you and your team, vision, goals and objectives, concerns and frustrations, dreams and aspirations. What’s more, it is her personal commitment to ensure that you fully understand the basis of any recommendations she may make that involve changing processes or modifying systems in your office. Her customized recommendations are based on your vision and goals and where you want to take your practice.

After a 2 day on-site analysis, you’ll receive a written customized report detailing specifically the issues, concerns, and opportunities that are present in your practice. You may accept none, part or all of the recommendations that Roz will suggest that you and your team put into action with her help and guidance. Do you have new team members who need specific training? Roz will come into your practice and do hands-on training with you and your team and answer questions such as, “How do we do that?”, “How do we stop cancellations?, “Why don’t they accept their treatment?” Her continual follow up and on-going support reinforces your practice goals and enables you to closely monitor the progress of the implementation process. This ensures the recommendations are being done correctly, the desired results are achieved, and, most importantly, you are measuring your successes along the way.

So…what is the bottom line? Customized hands on training for your practice! Getting what you want to achieve the success you and your team are wanting.

R
eal Wealth in the practice

IF IT’S NOT ON THE ABOVE LIST, SHE’LL CUSTOMIZE IT JUST FOR YOU!

IT IS ALL ABOUT THE RELATIONSHIP!

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mpowerment
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eadership
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atisfaction
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urpose
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Customized SYSTEMS for all AREAS of the practice, not “cookie cutter” system creations.
LEADERSHIP, who should be Empowering your team to take on ownership of the practice.
Empowering the doctor and team to create their vision, goals and culture of the practice.
Create and maintain a working relationship that will ensure keeping team members long-lasting.
Building RELATIONSHIPS
How to break the chains of dental insurance that may be holding your practice hostage.
The Top 20 Best Ideas that you’ll learn about Financial Arrangements!
Getting Your Patients to Pay….TODAY!
End the frustrations of prolonged insurance claims.
Are your claims being filed without errors? With the right CDT-2007/2008 codes?
Cross-coding Medical and Dental benefits.
Systems to Start new Patients off on the right foot.
What is the value of your hygiene department? Learn the “REAL WEALTH” of the hygiene department.
Retraining patients to “STOP CANCELLATIONS”.
Gain the courage to dismiss patients who abuse your schedule.
Shift Monday’s from bleak to bright.
Take credit cards to reserve the appointment – just like the hotels!
Learn Productive Scheduling to assure productive days.
Who is really in charge of your schedule, you or the patient?
With a smile, Learn to be in charge of your appointment book.
Job descriptions, do you even have them?
Office Culture manuals, Operating Manuals for each position, do you know their power when you have them?
Hiring team members who want to achieve more…..
Learn to know what a person’s resume really means for your employment.
Letters and documents, you name it, Roz has it or she’ll create it!
AFFILIATE MEMBER OF:

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