Frequently Asked Question

1. What happens after our agreement ends?
2. What happens if I have Team issues along the way?
3. I feel like I need to get my team in order first. What do you think?
4. Based on your years of experience helping dentists what can I do to make sure this will work for me?
5. What separates you apart from other “dental consultants”?
6. How long will it take to get me results?

 

“I am so excited about going to work Monday!” “Roz, you have made a world of difference for me during this training session for administrators”. “Just to know that someone like yourself, who has walked in my shoes understands our frustrations and wants to help us solve our daily challenges, is awesome”.
 

Sheila Bell, Office Manager
Dr. Robert Dick, Louisville KY

 

 

 

 

1. What happens after our agreement ends? Your agreement can be extended to quarterly visits or as needed visits that you and Roz determine that you want.

"I want to say thank you for your continual giving of your time, talent and energy to dentistry. You ongoingly work to help anyone you can. Well Done."

Charles W Martin, DDS, MAGD, DICOI, FIADFE
Richmond,VA

2. What happens if I have Team issues along the way? During the time you are under contract with Making a Difference…..Today! Roz can assist you with ad development, placement, resume screening, telephone interviewing, testing for personality and aptitude, and reference checking at no additional cost. If a new employee is introduced to the team, Roz will provide them with her training manual. In addition, she recommends that you video our training sessions for their review as well as yours. If there is an interpersonal situation, Roz is available to the client for support.

3. I feel like I need to get my team in order first. What do you think? Would you not agree that you will never have your team” in order” as the average rate of turnover in dentistry is every 18 months? Remember it is the “systems” that run your practice and the sooner you have the systems in place, the sooner you will reap the benefits.

4. Based on your years of experience helping dentists what can I do to make sure this will work for me? Keep the lines of communication open with Roz. She provides telephone meeting support calls and she is always available via e-mail. It is important to keep the momentum moving forward for you and your team.

5. What separates you apart from other “dental consultants”? I have been involved in every aspect of dentistry for over 25 years. I do not have a cookie cutter approach nor do I discriminate against consulting with only certain types of practice’s or philosophies. My suggested action plan for a practice is based on your patient’s relationship within the practice, the geographic location, the doctor’s vision and the personality type of the doctor/owner. I am a system analyzer, performing a “comprehensive exam” the same as you and providing and executing a recommended results driven treatment plan.

6. How long will it take to get me results? How hard are you willing to work to get the results? If everyone does what they ought to be doing with the action plan, the results will happen almost immediately.


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